By making a booking with us, we assume that you have read, understood and accepted these terms of service.

​Your Booking Fee
The fee covers your tuition. Please note that materials for the workshops are not included in the fee, unless otherwise stated. The approximate cost of materials is given in the detailed information provided for each class on our website and is also available by phone. The full fee is payable on booking. Payment can be made via the website or by phone. Your fee includes VAT (VAT registration no. 174 2649 91) and a non-refundable booking fee of 1.5%.

Cancellation Policy
Our cancellation policy is designed to give customers some freedom to change a booking, but we have conditions around cancellations which have an impact on other customers and our business. Please familiarise yourself with our terms of cancellation below before booking your workshop.  

 

In the interests of fairness, this policy applies equally to all Ardington students, regardless of circumstances. No exceptions will be made. If this is of concern to you, you might like to consider cancellation insurance, but do check your home insurance policy first as this eventuality may well be covered.

Cancellation by Student

• If you have to cancel your booking, please let us know as soon as possible. Your booking will be considered cancelled from the time at which you inform us of your wish to cancel.

• If, for any reason, you cancel your booking more than one calendar month before the start of the workshop, the fee will be refunded, minus the following deposit to cover administration and booking fees:
        1-day class: £20      2-day class: £40      3-day class: £60

• No refunds can be made and no transfers will be offered to those who cancel, for whatever reason, within one calendar month of the start of their workshop

• No reductions or refunds are available to students arriving late or leaving their workshop early

Group bookings require payment of a non-refundable deposit.

Transfers
You can transfer your place on a workshop to another person at any point before the class starts, or you can transfer to another class of your choice in the current calendar year, subject to availability, up to one calendar month before the start of the workshop for which you originally booked, at no extra charge (unless the new class has a higher cost in which case you will need to pay any difference).

Should you need to cancel or transfer less than one calendar month before the start of a workshop, your fee cannot be transferred to another workshop. Our cancellation policy applies.

Cancellation by Ardington
Occasionally we may need to cancel a workshop due to low enrolment. We will give you at least two weeks notice where possible. If your class is cancelled you can transfer to another workshop, subject to availability, at no extra charge, (unless the new class has a higher cost in which case you will need to pay any difference). Alternatively, we will refund your fee in full. If we need to cancel for any other reason, such as tutor illness, you will receive a full refund of your fee and be given as much notice as possible in the circumstances. If you paid using gift vouchers, these will be reinstated.

In the event of cancellation, the school will not reimburse for materials bought or travel or accommodation arrangements made.

Under 18s
Please note that our workshops are designed for adults. We cannot accept bookings for people under the age of 18 without prior approval - please call for details.

Change of Workshop Content or Tutor
Every effort will be made by the school to run classes as advertised. However, there may be occasions when the school has to change the workshop detail and/or tutors. If this should happen, the school reserves the right to make these changes; no reductions or refunds are available and our cancellation policy applies

Our Food & Special Diets
For all our workshops, fresh ground coffee, a range of teas, and water are provided throughout the day, along with biscuits and cookies in the morning, a complimentary sandwich lunch and homemade cakes in the afternoon.

As peoples’ allergies, intolerances, special diets and preferences are so many and varied, we are not able to cater for these. However, we are able to offer a gluten free option so please tell us on arrival if you need the gluten free option. We advise people with special dietary needs/preferences to bring their own sandwiches/snacks to supplement those provided, if necessary.

Gift Cards

The Ardington Gift Card can be purchased through the website or over the phone. They expire two years after the date of issue and cannot be exchanged for cash. No refund can be given for unwanted or unused Gift Cards.

Photographs
On occasion we will take photographs of work produced in classes for promotional use on the website and in advertising. If you would rather we didn't use the photographs please tell us when you are at the school. Every effort is made not to get people in such photographs, unless explicit permission is given in advance.

Mailing List
If you provide your email address on the Subscribe Form, you consent to us transferring it to the marketing platform we use to send you a regular newsletter. Our newsletters include school updates, course information and special offers from Ardington. You can opt out of this at any time by simply using the 'Unsubscribe' button in the newsletters or contacting us at the school.

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Ardington Rewards

These Terms and Conditions form a contract between Ardington and you, the ‘Member', in relation to how Points are earned and spent.  Any participation in the Ardington Rewards system is considered acceptance of the following Terms and Conditions.

• We reserve the right to alter or withdraw Ardington Rewards at any time without notice.

• Points have no monetary value and cannot be exchanged for cash.

• Membership is personal to you.  Points cannot be shared or transferred.

• Any points earned on a booking which you subsequently cancel will be rescinded.

• Any points redeemed on an order which is then cancelled by us will be reimbursed.

• You cannot earn points when purchasing a gift card. Points can be earned when redeeming a gift card.

• Points cannot be earned on purchases made prior to the launch of the Ardington Rewards scheme.

• Members will receive points on qualifying purchases calculated at a rate of 1 point per £1.00 spent. Points are awarded after any relevant discounts or promotions have been deducted.

• Points are valid for one year from the date they are awarded. Expired points cannot be redeemed or reinstated.

• Tier eligibility is calculated on the number of points earnt within a year of entry date. Members will move up and down through the tiers automatically.

• Ardington reserves the right to vary the rate at which points are earned including special offers and other promotions.

• Products may be excluded from the scheme at our discretion.

• Points are displayed on your Ardington account as soon as payment has been received.

• Where points are redeemed as part payment towards a booking, points will only be earnt on the remaining monetary balance of that order.

• Ardington will notify members of any changes online at www.ardingtonschool.com

• We reserve the right to add limits to other activities which do not directly involve purchases but still earn points (e.g. points earned through birthday bonus, referrals, reviews).

• Ardington Rewards is only available to those aged 18 years old or older. Only one membership per person/email address is permitted. Membership is not open to companies, partnerships, unincorporated associations or similar entities.

• Your Ardington Rewards account may be terminated at any time if we feel that there is misuse of the system. 

• It is your responsibility to notify us of any changes to your details.  Your account can be managed at www.ardingtonschool.com